Privacy Policy

2. Information We Collect

• Personal Data: Name, email, phone, shipping/billing address, DOB (for offers).
• Sensitive Data: Skin type, allergies (for personalized recs, with consent).
• Payment Data: Card/UPI details (handled by gateways, not stored).
• Technical Data: IP addresses, browser information, cookies, usage analytics (Google Analytics).
• Auto-collected: Device info, pages visited.

3. How We Use Data

• Fulfill orders/ship/deliver.
• Process payments, prevent fraud.
• Send updates and promotions (opt out anytime).
• Improve Site (analytics).
• Legal compliance.

4. Sharing Your Data

• Service providers: Shippers (DTDC), payments (Razorpay), cloud (AWS).
• Affiliates for operations.
• Authorities, if subpoenaed.

No third-party sales/marketing without consent. International transfers with safeguards.

5. Cookies and Tracking

Essential (cart), analytics (performance), marketing (retargeting). Manage via browser; disabling may limit features.

6. Data Security

Encryption (SSL), firewalls, and access controls. Regular audits. Report breaches within 72 hours per DPDP.

7. Your Rights (DPDP Act)

• Access, correct, delete, object, withdraw consent.
• Nominate heir for data post-demise.
• Grievance: Data Principal rights portal coming soon. Request via info@nianpharma.com; response in 30 days.

8. Retention

As needed: Orders 7 years (tax), marketing till opt-out. Secure deletion post-period.

9. Children's Privacy

No collection from under 18 without guardian consent.

10. Third-Party Links

Not responsible for external sites.